Terms of Use

General:

Top 3 / Geranie, Top 8 / Jasmine and Top 9 / Hyacinthe are in the house on Hauptstraße 86, 6433 Oetz on the 1. and 2nd floor. If you miss anything in the facility or you need help, feel free to contact us. All things that are or belong in the apartment or on the balcony, may and should be used by the guests. Please handle all equipment and inventory carefully. The renter must treat the rental property with care and ensure that his fellow travelers comply with the rental conditions. Arrival: Check in from 15:00. Keys will be deposited in the key box upon arrival. The key boxes are located on the right side at the entrance of the house. The code to the key box will be announced to the guest via E-mail or SMS no later than 48 hours prior to arrival. Key: The keys to your apartment are also suitable for the front door and the ski room. Please do not give your keys out of hand. If the keys are lost, the renter is liable up to the amount of the replacement. Kitchen: Please note that dishes are only to be returned to the cupboards when they are clean and the same applies to cutlery, pots and utensils that you have used. When using a dishwasher, please use our dishwashing detergent. Approximately 1 tbsp. per load. To switch on, press the start button longer. Internet: Free Wi-Fi, no password - "Hotspot Il Giardino" Smart TV: Sat. TV with Smart function for guests with their own Netflix access. Home phone: A house phone is located behind the TV. Opening the door using the apparatus in the apartment: 1. Lift the handset 2. Press the M3 key - voice connection 3. Press the R key or 1. Lift the handset 2. Press the M4 key Bath: Please do not dispose of any hygiene products or food leftovers in the toilet. Rubbish: Since we are committed to waste separation and recycling, we ask you to help us. Waste separation at the house west side, next to the parking lot - Top 9. Residual waste + Bio - Black garbage bin for Top 8 + 9 Glass White / Colored - 2 glass containers Paper; cardboard; plastic; metal - intended garbage bags To the smoker: Smoking is strictly prohibited in our apartment. Damage such as burn marks and holes in or on furniture, floors, bed linen, tablecloths, etc. will result in us having to charge this at replacement cost. This is by no means included in the rental price. Therefore, only smoke on the balcony please, there is also an ashtray!!!! Ski and ski boots: Please set the skis and ski boots in the room provided. Entering the apartments with them is prohibited. The landlord assumes no liability for things stored and parked there. Rest periods: In the spirit of a good neighborhood, we kindly ask you to respect the quiet hours from 22:00 to 7:30 o’clock. It would also be nice if you could close all doors quietly. Damage: Nobody deliberately damages things, but it can happen to anyone that something breaks. We would be glad, if you inform us of the damage, and we will not determine any after your departure at the final cleaning. The renter is liable for damages in the amount of the replacement cost. Parking: Please park at the parking lot Top 8 and Top 9 at the house west side, see picture. Parking for Top 8 + Top 9 Visit: For safety reasons, other visiting guests (who do not live in the house) are not allowed at any time. Departure: The apartment is handed over in clean condition by the landlord. We wish for a clean return. All garbage must be disposed of the day before. The apartment should be left on the day of departure until 10:00 clock. Exceptions must be agreed in advance with the landlord. Please leave the keys in the apartment. Payment: Please pay before arrival, as we have no fixed reception. The payment should appear on our account no later than 48 hours prior to arrival, so we recommend paying one week prior to arrival. On the basis of payment, we will give you the key box access code. We also accept payments by credit card, debit card, etc. The landlord is not liable for valuables of the tenant. The rental price includes bed linen, towels, tea towels and toilet paper.

By booking the apartment, we assume that the house rules will be recognized